Knowledgebase: Services & Functions
Thecus Product Support Status
Posted by Yvon Lei, Last modified by Yvon Lei on 09 April 2018 12:01
Thecus Product Support Status

More than decade Thecus provide support as usual, and following products support status for your reference:

OS series

NAS model

RMA status

Firmware update status

Technical support status

OS7 Intel X86/X64

N16910 Series

Full

Available

Available

N12910 Series

Full

Available

Available

N8910 Series

Full

Available

Available

N4910 Series

Full

Available

Available

N5810 Series (OS7 V3.x.x)

Full

Available

Available

N4810 Series

Full

Available

Available

N2810 Series

Full

Available

Available

OS7 ARM

N4350

Full

Available

Available

N2350

Full

Available

Available

OS5 X64

N16850 Series

Full

Available

Available

N16000 Series

Full

Available

Available

N12850 Series

Full

Available

Available

N12000 Series

Full

Available

Available

N8900 Series

Full

Available

Available

TopTower N10850

Full

Available

Available

TopTower N8850

Full

Available

Available

TopTower N6850

Full

Available

Available

N8880-10G

Full

Available

Available

N8810U Series

Full

Available

Available

N7770-10G

Full

Available

Available

N7710 Series

Full

Available

Available

N7510 Series

Full

Available

Available

N5810 Series (OS5 X64 V2.x.x)

Full

Available

Available

N5550

Full

Available

Available

N4800

Full

Available

Available

N4510U Series

Full

Available

Available

N2800

Full

Available

Available

OS6 X32

N4560

Full

2017-06-19 v1.25

Limited

N4520

Full

2017-06-19 v1.25

Limited

N2560

Full

2017-06-19 v1.25

Limited

N2520

Full

2017-06-19 v1.25

Limited

OS6 2bay PPC OS on HDD

N2310

Full

2017-06-19 v871

Limited

OS6 4bay PPC OS on Flash

N4310

Full

2017-06-19 v871

Limited

OS5 X64

N8800PRO (v2)

Limited

2017-06-19 v2.06.02.10

Limited

N7700PRO (v2)

Limited

2017-06-19 v2.06.02.10

Limited

OS5 X32

N8800PRO (v1)

Limited

2014-10-13 v5.03.02.8

Limited

N8800SAS

Limited

2014-10-13 v5.03.02.8

Limited

N8800+

Limited

2014-10-13 v5.03.02.8

Limited

N8800

Limited

2014-10-13 v5.03.02.8

Limited

N7700PRO (v1)

Limited

2014-10-13 v5.03.02.8

Limited

N7700SAS

Limited

2014-10-13 v5.03.02.8

Limited

N7700+

Limited

2014-10-13 v5.03.02.8

Limited

N7700

Limited

2014-10-13 v5.03.02.8

Limited

N8200XXX

Limited

2014-10-13 v5.03.02.8

Limited

N5500

Limited

2014-10-13 v5.03.02.8

Limited

N5200XXX

Limited

2014-10-13 v5.03.02.8

Limited

N3200XXX

Limited

2014-10-13 v5.03.02.8

Limited

N2200XXX

Limited

2014-10-13 v5.03.02.8

Limited

N4200Eco

Limited

2014-10-13 v5.03.02.8

Limited

N4200PRO

Limited

2014-10-13 v5.03.02.8

Limited

N4200

Limited

2014-10-13 v5.03.02.8

Limited

N4100PRO

Limited

2014-10-13 v5.03.02.8

Limited

N0503 ComboNAS

Limited

2014-10-13 v5.03.02.8

Limited

1U4600

Limited

2014-10-13 v5.03.02.8

Limited

1U4200XXX

Limited

2014-10-13 v5.03.02.8

Limited

OS5 Early

N5200PRO

Limited

2010-06-15 v2.00.18.4

Limited

N5200

Limited

2010-06-15 v2.00.18.4

Limited

1U4500

Limited

2010-06-15 v2.00.18.4

Limited

CNS3420

N2200EVO

Limited

2014-10-20 v1.05.00.23

Limited

N4100EVO

Limited

2014-10-20 v1.05.00.23

Limited

CNS3420

N2200PLUS

Limited

2013-01-31 v3.02.00.8

Limited

OXFORD 810DSE

N2200

Limited

2012-01-19 v3.00.16

Limited

N0204 miniNAS

Limited

2012-01-19 v3.00.16

Limited

Intel 80219

N4100+ 2.00.05

Limited

2008-02-15 v2.00.05

Limited

N4100 1.3.06

Limited

2008-04-17 v1.3.06

Limited

N2100 2.01.10

Limited

2008-08-15 v2.01.10

Limited

AMD Geode

M3800

Limited

2012-01-16 v3.00.03

Limited

N3200PRO

Limited

2012-01-16 v3.00.03

Limited

Freescale PPC

N3200

Limited

2009-01-13 v1.00.04

Limited

Freescale MPC8347 PPC

N1200

Limited

2009-12-02 v1.00.09

Limited

StorLink SL3516

N299

Limited

2007-11-27 V1.00.24

Limited

N199

Limited

2007-11-27 V1.00.24

Limited

*Subject to change without notice                                                                                                            2018/4/1  V0.2



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 Thecus_Product_Support_Status_20180401_V0.2.pdf (135.97 KB)
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