|
Thecus Product Support Status
Posted by Yvon Lei, Last modified by Yvon Lei on 09 April 2018 12:01
|
Thecus Product Support Status
More than decade Thecus provide support as usual, and following products support status for your reference:
|
OS series
|
NAS model
|
RMA status
|
Firmware update status
|
Technical support status
|
|
OS7 Intel X86/X64
|
N16910 Series
|
Full
|
Available
|
Available
|
|
N12910 Series
|
Full
|
Available
|
Available
|
|
N8910 Series
|
Full
|
Available
|
Available
|
|
N4910 Series
|
Full
|
Available
|
Available
|
|
N5810 Series (OS7 V3.x.x)
|
Full
|
Available
|
Available
|
|
N4810 Series
|
Full
|
Available
|
Available
|
|
N2810 Series
|
Full
|
Available
|
Available
|
|
OS7 ARM
|
N4350
|
Full
|
Available
|
Available
|
|
N2350
|
Full
|
Available
|
Available
|
|
OS5 X64
|
N16850 Series
|
Full
|
Available
|
Available
|
|
N16000 Series
|
Full
|
Available
|
Available
|
|
N12850 Series
|
Full
|
Available
|
Available
|
|
N12000 Series
|
Full
|
Available
|
Available
|
|
N8900 Series
|
Full
|
Available
|
Available
|
|
TopTower N10850
|
Full
|
Available
|
Available
|
|
TopTower N8850
|
Full
|
Available
|
Available
|
|
TopTower N6850
|
Full
|
Available
|
Available
|
|
N8880-10G
|
Full
|
Available
|
Available
|
|
N8810U Series
|
Full
|
Available
|
Available
|
|
N7770-10G
|
Full
|
Available
|
Available
|
|
N7710 Series
|
Full
|
Available
|
Available
|
|
N7510 Series
|
Full
|
Available
|
Available
|
|
N5810 Series (OS5 X64 V2.x.x)
|
Full
|
Available
|
Available
|
|
N5550
|
Full
|
Available
|
Available
|
|
N4800
|
Full
|
Available
|
Available
|
|
N4510U Series
|
Full
|
Available
|
Available
|
|
N2800
|
Full
|
Available
|
Available
|
|
OS6 X32
|
N4560
|
Full
|
2017-06-19 v1.25
|
Limited
|
|
N4520
|
Full
|
2017-06-19 v1.25
|
Limited
|
|
N2560
|
Full
|
2017-06-19 v1.25
|
Limited
|
|
N2520
|
Full
|
2017-06-19 v1.25
|
Limited
|
|
OS6 2bay PPC OS on HDD
|
N2310
|
Full
|
2017-06-19 v871
|
Limited
|
|
OS6 4bay PPC OS on Flash
|
N4310
|
Full
|
2017-06-19 v871
|
Limited
|
|
OS5 X64
|
N8800PRO (v2)
|
Limited
|
2017-06-19 v2.06.02.10
|
Limited
|
|
N7700PRO (v2)
|
Limited
|
2017-06-19 v2.06.02.10
|
Limited
|
|
OS5 X32
|
N8800PRO (v1)
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N8800SAS
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N8800+
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N8800
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N7700PRO (v1)
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N7700SAS
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N7700+
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N7700
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N8200XXX
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N5500
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N5200XXX
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N3200XXX
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N2200XXX
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N4200Eco
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N4200PRO
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N4200
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N4100PRO
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
N0503 ComboNAS
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
1U4600
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
1U4200XXX
|
Limited
|
2014-10-13 v5.03.02.8
|
Limited
|
|
OS5 Early
|
N5200PRO
|
Limited
|
2010-06-15 v2.00.18.4
|
Limited
|
|
N5200
|
Limited
|
2010-06-15 v2.00.18.4
|
Limited
|
|
1U4500
|
Limited
|
2010-06-15 v2.00.18.4
|
Limited
|
|
CNS3420
|
N2200EVO
|
Limited
|
2014-10-20 v1.05.00.23
|
Limited
|
|
N4100EVO
|
Limited
|
2014-10-20 v1.05.00.23
|
Limited
|
|
CNS3420
|
N2200PLUS
|
Limited
|
2013-01-31 v3.02.00.8
|
Limited
|
|
OXFORD 810DSE
|
N2200
|
Limited
|
2012-01-19 v3.00.16
|
Limited
|
|
N0204 miniNAS
|
Limited
|
2012-01-19 v3.00.16
|
Limited
|
|
Intel 80219
|
N4100+ 2.00.05
|
Limited
|
2008-02-15 v2.00.05
|
Limited
|
|
N4100 1.3.06
|
Limited
|
2008-04-17 v1.3.06
|
Limited
|
|
N2100 2.01.10
|
Limited
|
2008-08-15 v2.01.10
|
Limited
|
|
AMD Geode
|
M3800
|
Limited
|
2012-01-16 v3.00.03
|
Limited
|
|
N3200PRO
|
Limited
|
2012-01-16 v3.00.03
|
Limited
|
|
Freescale PPC
|
N3200
|
Limited
|
2009-01-13 v1.00.04
|
Limited
|
|
Freescale MPC8347 PPC
|
N1200
|
Limited
|
2009-12-02 v1.00.09
|
Limited
|
|
StorLink SL3516
|
N299
|
Limited
|
2007-11-27 V1.00.24
|
Limited
|
|
N199
|
Limited
|
2007-11-27 V1.00.24
|
Limited
|
*Subject to change without notice 2018/4/1 V0.2
|
Thecus_Product_Support_Status_20180401_V0.2.pdf (135.97 KB)
 (2 vote(s)) Helpful Not helpful
|
