Knowledgebase:
Thecus Product Support Status
Posted by Yvon Lei, Last modified by Yvon Lei on 13 January 2020 16:10

Thecus Product Support Status

More than decade Thecus provide support as usual, and following products support status for your reference:

OS series NAS model RMA status Firmware update status Technical support status
OS7 Intel X86/X64 N16910 Series Full Available Available
N12910 Series Full Available Available
N8910 Series Full Available Available
N4910 Series Full Available Available
N5810 Series (OS7 V3.x.x) Full Available Available
N4810 Series Full Available Available
N2810 Series Full Available Available
OS7 ARM N4350 Full Available Available
N2350 Full Available Available
OS5 X64 N16850 Series Available Available Available
N16000 Series Available Available Available
N12850 Series Available Available Available
N12000 Series Available Available Available
N8900 Series Available Available Available
N8880-10G Available Available Available
N8810U Series Available Available Available
TopTower N10850 Available 2017-06-19 V2.06.02.10  Available
TopTower N8850 Available 2017-06-19 V2.06.02.10  Available
TopTower N6850 Available 2017-06-19 V2.06.02.10  Available
N7770-10G Available 2017-06-19 V2.06.02.10  Available
N7710 Series Available 2017-06-19 V2.06.02.10  Available
N7510 Series Available 2017-06-19 V2.06.02.10  Available
N5810 Series (OS5 X64 V2.x.x) Available 2017-06-19 V2.06.02.10  Available
N5550 Available 2017-06-19 V2.06.02.10  Available
N4800 Available 2017-06-19 V2.06.02.10  Available
N4510U Series Available 2017-06-19 V2.06.02.10  Available
N2800 Available 2017-06-19 V2.06.02.10  Available
OS6 X32 N4560 Available 2017-06-19 v1.25 Limited
N4520 Available 2017-06-19 v1.25 Limited
N2560 Available 2017-06-19 v1.25 Limited
N2520 Available 2017-06-19 v1.25 Limited
OS6 2bay PPC OS on HDD N2310 Available 2017-06-19 v871 Limited
OS6 4bay PPC OS on Flash N4310 Available 2017-06-19 v871 Limited
OS5 X64 N8800PRO (v2) Limited 2017-06-19 v2.06.02.10 Limited
N7700PRO (v2) Limited 2017-06-19 v2.06.02.10 Limited
OS5 X32 N8800PRO (v1) Limited 2014-10-13 v5.03.02.8 Limited
N8800SAS Limited 2014-10-13 v5.03.02.8 Limited
N8800+ Limited 2014-10-13 v5.03.02.8 Limited
N8800 Limited 2014-10-13 v5.03.02.8 Limited
N7700PRO (v1) Limited 2014-10-13 v5.03.02.8 Limited
N7700SAS Limited 2014-10-13 v5.03.02.8 Limited
N7700+ Limited 2014-10-13 v5.03.02.8 Limited
N7700 Limited 2014-10-13 v5.03.02.8 Limited
N8200XXX Limited 2014-10-13 v5.03.02.8 Limited
N5500 Limited 2014-10-13 v5.03.02.8 Limited
N5200XXX Limited 2014-10-13 v5.03.02.8 Limited
N3200XXX Limited 2014-10-13 v5.03.02.8 Limited
N2200XXX Limited 2014-10-13 v5.03.02.8 Limited
N4200Eco Limited 2014-10-13 v5.03.02.8 Limited
N4200PRO Limited 2014-10-13 v5.03.02.8 Limited
N4200 Limited 2014-10-13 v5.03.02.8 Limited
N4100PRO Limited 2014-10-13 v5.03.02.8 Limited
N0503 ComboNAS Limited 2014-10-13 v5.03.02.8 Limited
1U4600 Limited 2014-10-13 v5.03.02.8 Limited
1U4200XXX Limited 2014-10-13 v5.03.02.8 Limited
OS5 Early N5200PRO Limited 2010-06-15 v2.00.18.4 Limited
N5200 Limited 2010-06-15 v2.00.18.4 Limited
1U4500 Limited 2010-06-15 v2.00.18.4 Limited
CNS3420 N2200EVO Limited 2014-10-20 v1.05.00.23 Limited
N4100EVO Limited 2014-10-20 v1.05.00.23 Limited
CNS3420 N2200PLUS Limited 2013-01-31 v3.02.00.8 Limited
OXFORD 810DSE N2200 Limited 2012-01-19 v3.00.16 Limited
N0204 miniNAS Limited 2012-01-19 v3.00.16 Limited
Intel 80219 N4100+ 2.00.05 Limited 2008-02-15 v2.00.05 Limited
N4100 1.3.06 Limited 2008-04-17 v1.3.06 Limited
N2100 2.01.10 Limited 2008-08-15 v2.01.10 Limited
AMD Geode M3800 Limited 2012-01-16 v3.00.03 Limited
N3200PRO Limited 2012-01-16 v3.00.03 Limited
Freescale PPC N3200 Limited 2009-01-13 v1.00.04 Limited
Freescale MPC8347 PPC N1200 Limited 2009-12-02 v1.00.09 Limited
StorLink SL3516 N299 Limited 2007-11-27 V1.00.24 Limited
N199 Limited 2007-11-27 V1.00.24 Limited

*Subject to change without notice                                                                                                                                                               2020/Jan/13  V0.3



Attachments 
 
 Thecus_Product_Support_Status_20190113_V0.3.pdf (281.04 KB)
(2 vote(s))
Helpful
Not helpful
Comments (0)