Thecus Product Support Status
More than decade Thecus provide support as usual, and following products support status for your reference:
OS series |
NAS model |
RMA status |
Firmware update status |
Technical support status |
OS7 Intel X86/X64 |
N16910 Series |
Full |
Available |
Available |
N12910 Series |
Full |
Available |
Available |
N8910 Series |
Full |
Available |
Available |
N4910 Series |
Full |
Available |
Available |
N5810 Series (OS7 V3.x.x) |
Full |
Available |
Available |
N4810 Series |
Full |
Available |
Available |
N2810 Series |
Full |
Available |
Available |
OS7 ARM |
N4350 |
Full |
Available |
Available |
N2350 |
Full |
Available |
Available |
OS5 X64 |
N16850 Series |
Available |
Available |
Available |
N16000 Series |
Available |
Available |
Available |
N12850 Series |
Available |
Available |
Available |
N12000 Series |
Available |
Available |
Available |
N8900 Series |
Available |
Available |
Available |
N8880-10G |
Available |
Available |
Available |
N8810U Series |
Available |
Available |
Available |
TopTower N10850 |
Available |
2017-06-19 V2.06.02.10 |
Available |
TopTower N8850 |
Available |
2017-06-19 V2.06.02.10 |
Available |
TopTower N6850 |
Available |
2017-06-19 V2.06.02.10 |
Available |
N7770-10G |
Available |
2017-06-19 V2.06.02.10 |
Available |
N7710 Series |
Available |
2017-06-19 V2.06.02.10 |
Available |
N7510 Series |
Available |
2017-06-19 V2.06.02.10 |
Available |
N5810 Series (OS5 X64 V2.x.x) |
Available |
2017-06-19 V2.06.02.10 |
Available |
N5550 |
Available |
2017-06-19 V2.06.02.10 |
Available |
N4800 |
Available |
2017-06-19 V2.06.02.10 |
Available |
N4510U Series |
Available |
2017-06-19 V2.06.02.10 |
Available |
N2800 |
Available |
2017-06-19 V2.06.02.10 |
Available |
OS6 X32 |
N4560 |
Available |
2017-06-19 v1.25 |
Limited |
N4520 |
Available |
2017-06-19 v1.25 |
Limited |
N2560 |
Available |
2017-06-19 v1.25 |
Limited |
N2520 |
Available |
2017-06-19 v1.25 |
Limited |
OS6 2bay PPC OS on HDD |
N2310 |
Available |
2017-06-19 v871 |
Limited |
OS6 4bay PPC OS on Flash |
N4310 |
Available |
2017-06-19 v871 |
Limited |
OS5 X64 |
N8800PRO (v2) |
Limited |
2017-06-19 v2.06.02.10 |
Limited |
N7700PRO (v2) |
Limited |
2017-06-19 v2.06.02.10 |
Limited |
OS5 X32 |
N8800PRO (v1) |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N8800SAS |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N8800+ |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N8800 |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N7700PRO (v1) |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N7700SAS |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N7700+ |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N7700 |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N8200XXX |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N5500 |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N5200XXX |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N3200XXX |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N2200XXX |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N4200Eco |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N4200PRO |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N4200 |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N4100PRO |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
N0503 ComboNAS |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
1U4600 |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
1U4200XXX |
Limited |
2014-10-13 v5.03.02.8 |
Limited |
OS5 Early |
N5200PRO |
Limited |
2010-06-15 v2.00.18.4 |
Limited |
N5200 |
Limited |
2010-06-15 v2.00.18.4 |
Limited |
1U4500 |
Limited |
2010-06-15 v2.00.18.4 |
Limited |
CNS3420 |
N2200EVO |
Limited |
2014-10-20 v1.05.00.23 |
Limited |
N4100EVO |
Limited |
2014-10-20 v1.05.00.23 |
Limited |
CNS3420 |
N2200PLUS |
Limited |
2013-01-31 v3.02.00.8 |
Limited |
OXFORD 810DSE |
N2200 |
Limited |
2012-01-19 v3.00.16 |
Limited |
N0204 miniNAS |
Limited |
2012-01-19 v3.00.16 |
Limited |
Intel 80219 |
N4100+ 2.00.05 |
Limited |
2008-02-15 v2.00.05 |
Limited |
N4100 1.3.06 |
Limited |
2008-04-17 v1.3.06 |
Limited |
N2100 2.01.10 |
Limited |
2008-08-15 v2.01.10 |
Limited |
AMD Geode |
M3800 |
Limited |
2012-01-16 v3.00.03 |
Limited |
N3200PRO |
Limited |
2012-01-16 v3.00.03 |
Limited |
Freescale PPC |
N3200 |
Limited |
2009-01-13 v1.00.04 |
Limited |
Freescale MPC8347 PPC |
N1200 |
Limited |
2009-12-02 v1.00.09 |
Limited |
StorLink SL3516 |
N299 |
Limited |
2007-11-27 V1.00.24 |
Limited |
N199 |
Limited |
2007-11-27 V1.00.24 |
Limited |
*Subject to change without notice 2020/Jan/13 V0.3
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