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If N2520/N2560/N4520/N4560 out of response how should I do?
Posted by Yvon Lei on 08 March 2016 19:02
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If N2520/N2560/N4520/N4560 out of response how should I do?
- Please download latest Intelligne NAS from http://install.thecus.com to search N2520/N2560/N4520/N4560, and also beware open your Windows firewall or antivirus firewall allow Intelligne NAS going out to search.
- If Intellignet NAS unable to discover NAS, please check the HDD activity LED is blinking or not. If not, please replug power cord to power NAS up and check again.
- Once reboot and unable to access NAS, please try on following FAQ and skip item 4 & 9:
http://thecus.kayako.com/Knowledgebase/Article/View/241/0/how-migrate-n2520-n2560-n4520-n4560-os60-to-os61-and-keep-raid-volume--data
- Once it is not working at all, please contact with your reseller, distributor or Thecus office for RMA request directly. And following reseller/distributor/office link for your reference:
http://www.thecus.com/wtb.php
http://www.thecus.com/about_contact.php
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