FAQs for FTP
Posted by - NA -, Last modified by on 19 July 2011 10:47
Q: Why can't I connect to FTP server?
A: Here are some possible causes:
Q: What is Secure FTP (Explicit)？
A: In the FTP setting page of Thecus NAS, user need to enable FTP service before enable secure FTP (Explicit) service. After this service is enabled, the normal FTP connection will be unreachable. If user doesn't have requirements about secure FTP (Explicit), please do NOT enable this service.
User needs to connect FTP via TLS/SSL after this function is enabled, and please use ftpes://NAS_IP instead of ftp://NAS_IP to make connection. And, this function will use specific passive ports (default: 30000 - 32000) instead of port 20, but port 21 is still needed.
The FTP client software needs to support this function to connect. For the setup steps for the connection via TLS/SSL, please refer to the help or the manual of FTP client.
For more information of secure FTP (Explicit), please refer to the following URL: http://en.wikipedia.org/wiki/FTPS
Q: I connect FTP via Internet Explorer directly, and I just uploaded file/folder to FTP, but the file/folder name is transformed to be garbage out and even cannot open it, why??
A: If the character sets of server and client are different, this issue may be happened. Due to Windows does not work pretty well during transferring files between different character sets, using professional FTP client software is recommended. We take FileZilla as an example, you can connect FTP via FileZilla without any character set issues if you set character set as "UTF-8".
If you need to connect FTP via IE directly, please remember to set encode of FTP as same as your Windows.