Some tips for tech support
Posted by Yvon Lei on 06 December 2016 23:15
Welcome to Thecus ESUPPORT, following useful tips for your reference:
1. FAQ: Thecus staff prepare useful FAQ files for user to search & download for 8 years, most case could resolve from these FAQ.
2. CONF.BIN: If you system have some issue or you would provide you system log for we analysis for you, please download CONF.BIN.
3. If you case need staff remote check your NAS, please visit following difference ways: