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Why MAC version Thecus Setup Wizard & Intelligent NAS unable to install and working since MAC OSX Catalina (10.15.X)?(Eng,繁中,簡中)
Posted by Yvon Lei, Last modified by Yvon Lei on 03 August 2020 10:19

Why MAC version Thecus Setup Wizard & Intelligent NAS unable to install and working since MAC OSX Catalina (10.15.X)?(Eng,繁中,簡中)

Since MAC OSX Catalina (10.15.X) policy changed, thus old 32 bit APP unable to working on, since these 32bit APP and NAS been out of design hardware life time already, and following suggestion for your reference:

1. Thecus Setup Wizard support Windows as usual please arrange Windows PC to instead.

2. Install Intelligent NAS for Windows PC, please refer to following link first:
Why can't install Intelligent NAS on my Windows PC?
https://thecus.kayako.com/Knowledgebase/Article/View/748

3. Since it is not only reach design NAS hardware lifetime, but also out of NAS OS security update and date, here strong recommend backup data and arrange new storage will be better.

4. Once NAS out of order, and following link for your reference::
https://thecus.kayako.com/News/NewsItem/View/79/thecus-product-support-status
https://thecus.kayako.com/Knowledgebase/Article/View/how-to-access-data-if-nas-out-of-order-or-end-of-life-eoleng

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為什麼自MAC OSX Catalina(10.15.X)起,MAC版本的Thecus安裝嚮導和Intelligent NAS無法安裝和運行?

由於MAC OSX Catalina(10.15.X)策略已更改,因此舊的32位APP無法運行,因為這些32位APP和NAS已經超出設計硬件的使用壽命,請參考以下建議:

1. Thecus安裝嚮導照常支持Windows,請改用Windows PC。

2.對於Windows版本的Intelligent NAS,請首先參考以下鏈接:
為什麼不能在Windows PC上安裝Intelligent NAS?
https://thecus.kayako.com/Knowledgebase/Article/View/748

3.由於它不僅已經達到NAS硬件壽命,而且相關的NAS OS安全性和實用程序已經過時,因此強烈建議備份數據並安排新的存儲會更好。

4.舊的NAS系統一旦出現故障,請通過以下鏈接供您參考:
https://thecus.kayako.com/News/NewsItem/View/79/thecus-product-support-status
https://thecus.kayako.com/Knowledgebase/Article/View/how-to-access-data-if-nas-out-of-order-or-end-of-life-eoleng

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为什么自MAC OSX Catalina(10.15.X)起,MAC版本的Thecus安装向导和Intelligent NAS无法安装和运行?

由于MAC OSX Catalina(10.15.X)策略已更改,因此旧的32位APP无法运行,因为这些32位APP和NAS已经超出设计硬件的使用寿命,请参考以下建议:

1. Thecus安装向导照常支持Windows,请改用Windows PC。

2.对于Windows版本的Intelligent NAS,请首先参考以下链接:
为什么不能在Windows PC上安装Intelligent NAS?
https://thecus.kayako.com/Knowledgebase/Article/View/748

3.由于它不仅已经达到NAS硬件寿命,而且相关的NAS OS安全性和实用程序已经过时,因此强烈建议备份数据并安排新的存储会更好。

4.旧的NAS系统一旦出现故障,请通过以下链接供您参考:
https://thecus.kayako.com/News/NewsItem/View/79/thecus-product-support-status
https://thecus.kayako.com/Knowledgebase/Article/View/how-to-access-data-if-nas-out-of-order-or-end-of-life-eoleng

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