If my HDD, RAID, NAS or SAN is damaged or failed, what should I do to get my data?

If your failed or damaged HDD is under warranty, then contact the HDD manufacturer RMA may swap it for a new one. However, if you want to get your data from the damaged HDD, please refer to the following options:

1. If your HDD manufacturer offers a data recovery service plan, please purchase this in advance. For example, the  Seagate Rescue Data Recovery Plan.
2. If your HDD manufacturer does not offer this option, you may contact a third-party data rescue/recovery lab for help. For example, DriveSavers offers laboratory and remote RAID data recovery services globally for Thecus customers.

Please contact DriveSavers at 1.800.440.1904 or http://www.drivesaversdatarecovery.com/ anytime 24x7 for immediate assistance. They offer FREE shipping, FREE evaluations, and the most secure and reliable data recovery services available. In addition, DriveSavers *offers a 10% discount for all Thecus customers and 27% discount for Education, Government or Non-Profit customers.

*The final discounts will be determined by DriveSavers.