Knowledgebase: About Thecus eSupport System
Why I can' upload files to Thecus Helpdesk?
Posted by - NA -, Last modified by on 24 January 2008 03:11
For security reasons, the system allows following files only,|
PDF / DOC / DOCX / XLS / XLSX / PPT / PPTX / TXT
RAR / ZIP
GIF / JPG / PNG
If you have many files to upload to the system, we will suggest to archive the files first by using 7-zip, or WinRAR.