RSS Feed
Knowledgebase : Compatibility
10G Switch Compatibility List (2010/06/17) Cisco – NX5000– Fiber, FCoE     NX7000 – Fiber, DCB 6509 – Fiber, 10GbT(Future) Arista – 7124 – Fiber 7148 – Fiber 7100T – 10GbT(Future) Force 10 – S2410 – Fiber S50 – Fiber Extreme – X650-24X – Fiber B...
N2050 supports up to 500GB HDD only. The hard disk larger than 500GB would out of N2050's hardware suppability, which means even we could running well at fist time, but for the long run system would be abnormal or lose the data in HDD and RAID will beco...
Network-attached storage (NAS) is file-level computer data storage connected to a computer network providing data access to heterogeneous network clients. It means that we access Thecus NAS via HTTP, SAMBA and FTP protocol communications with various oper...
Yes, for 32bit firmware, please upgrade firmware to v5. 1U4200XXX / 1U4600 / N0503 / N3200XXX / N4100PRO / N4200 / N4200PRO / N4200ECO / N5200XXX / N5500 / N7700 / N7700SAS / N7700PLUS / N7700PRO / N8200XXX / N8800 / N8800SAS / N8800PLUS / N88...
Does XBMC/KODI support remote control? 1. Try from "Kore, Official Remote for Kodi" from your mobile device: https://play.google.com/store/apps/details?id=org.xbmc.kore https://itunes.apple.com/tw/app/official-kodi-remote/id520480364?mt=8 And enable fro...
When you are using N2200EVO with some Seagate ST3000DM001 HDD, if the NAS cannot detect the HDD or the system is freeze after hot-plugging the HDD, please refer to Seagate Official FAQ to upgrade the firmware of HDD:http://knowledge.seagate.com/articles/e...
For hard disk compatibility list, please refer to the following links:http://esupport.thecus.com/support/index.php?_m=downloads&_a=view&parentcategoryid=108&pcid=47 keyword: harddisk HDD compatibility seagate hitachi WD maxtor toshiba fuji...
If the USB Disks Information without EJECT item means system can't compatible with this USB device, according to our experience following possible issue for your reference: The USB to SATA / IDE device comaptible issue, on our hand haveing 2 JMB20337 US...
For UPS support list for N5200, please refer to the application note here: http://esupport.thecus.com/support/index.php?_m=downloads&_a=viewdownload&downloaditemid=20&nav=0,25 N5200 supports USB UPS since firmware v2.01.09.
How to count NAS BTU Generally Thecus NAS 1W about 4.265BTU/hr (Redundant power 4.2652BTU/hr ), thus we could converter from watt from power supply, also we could found the power supply specification from NAS specification: http://www.thecus.com [http:/...
How to resolve AFP permission issue, CNID DB error or .AppleDB error. If via AFP access NAS but get AFP permission issue, CNID DB error or .AppleDB error, please try from MAC via FTP or SAMBA access to NAS, if it is working correctly, and should related...
Administrator web pages not completely compatible with IE10.Please following these steps to solve this issue: 1. Open up Internet Explorer 10  2. Press ‘Alt’ key on your keyboard to bring up the top menu. And then go to Tools > Developer Tools. Alterna...
If NAS install LSI SAS 9200-8e to linking D16000 but unbootable. A. We need prepare an USB driver as a Free DOS bootable disk from: http://rufus.akeo.ie/ [http://rufus.akeo.ie/] or https://github.com/downloads/pbatard/rufus/rufus_v1.1.7f.exe [https://gi...
Due local display via VGA/HDMI need share system memory, if you have no this function anymore would let all memory for NAS, please refer to following patch ******************For OS7 if need no the HDMI/VGA local display function****************** Please...
1. Please arrange following one of IPCAM:   A. Afreey ANC-818G http://Host name or IP address/cgi-bin/video.jpg B. SparkLan CAS-370W http://Host name of IP address/image.jpg C. Axis 207 http://Host name or IP address/jpg/image.jpg D. Panasonic BL-C10 http...
N4200/N4800PRO/N4800/N4200ECO/N4800ECO Power adapter table N4200/N4800PRO/N4800 adapter is DC19V for BBM/Li battery charge. N4200ECO/N4800ECO adapter is DC12V without BBM/Li battery charge function.    N4200/N4800PRO/N4800 default DC19V adapter N...
Q: Do you have Printer Compatibility List for the Thecus NAS Printer Server function? A: No, just like other professional printer server does not have Printer Compatibility List, but we could visit following link to search listed printer. http://www.openp...
ST31000340AS is Barracuda 7200.11, according to the Barracuda 7200.11 data sheet and operating experience, this model would cause higher power consumption and heat, therefore we don't recommend running ST31000340AS on N2100. If it is necessary ...
Seagate ST8000AS0002 SMR HDD We afraid this HDD have some difference behavior as like extra long latency, it is difficult for RAID under heady loading or RAID rebuilding, also during file transmitting you could see bandwidth drop even to zero, thus we w...
The PCI-E slot used on N4200 is PCI-E x4 slot, but the bandwidth is PCI-E x1. N4200 could support addon NIC as listed, http://www.intel.com/products/server/adapters/gb-EF-Dual-Port/gb-EF-Dual-Port-overview.htm Please mention that N4200 does not suppo...
Currently N7700 / N8800 / N7700SAS / N8800SAS don't support addition device for PCI-E slot. If you need to install an additional netowrk card on NAS, please consider N7700+ / N8800+ / N7700PRO / N8800PRO models. Here is the 10GbE NIC Compatibi...
Thecus RAID roaming table: 1. Latest update at 2016 Sep, this table for RAID HDD & data roaming to another compatible NAS only. 2. About configuration & user account please download CONF.BIN and restore on new NAS, and CONF.BIN restore/upload need und...
FOR OS5 NAS:  (FOR OS7 INTEL X86 NAS WITH HDMI/VGA MODEL, PLEASE SCROLL DOWN) Please power off NAS eject HDD & SATA DOM, arrange memtest86+ to verify memory compatibility & system stability, with following steps: A-1. Make MEMTEST86+ driver Method1: (...
Where is CPU / Processor Compatible list? Some NAS specification table have an item called "Processor Compatible with" as like following list, but why I can't found the CPU / Processor compatible list? It is for special quantity order or OEM mainly, a...
With HDD data density going up but reliability, and each HDD model have difference fault tolerance, we try to let user know the HDD latest condition before HDD damaged as possible, thus we make this function to info the HDD latest status for user know: ...
Why performance doesn't improve under Link Aggregation mode? Due network communication protocol limited, the link aggregation have advantage for multiple client trans data during heavy loading period, thus we can't get perfromance advantage via single c...
 0. Windows need enable the Security Signature from Windows regedit:http://technet.microsoft.com/en-us/library/cc731957.aspxHKLM\System\CurrentControlSet\Services\LanManServer\Parameters\RequireSecuritySignature 1. NAS must have user’PC account, if Window...
USB DONGLEThecus supports the following tested 802.11 b/g USB wireless dongles in AP mode. And it has to be installed before NAS booting up, no PnP.N0204 / N2200 / N3200 / N3200PRO / M3800 / N4100+ / N4100PRO / N5200 / N5200PRO / 1U4500 / N7700 series /...
WSS FAQ How to schedule power on & off on W2000(+) W4000(+) & W5000(+). Please download enclsoed file: "WSS FAQ-How_to_schedule_power_on_&_off_on_W2000(+)_W4000(+)_&_W5000(+).pdf"