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How to access data if NAS out of order or end of life? 1. Contact with your reseller, distributor or Thecus office for RMA request directly. And following reseller/distributor/office link for your reference: http://www.thecus.com/wtb.php [http://www.the...
How to change the hostname from Thecus ID'DDNS 1. You must have activated Thecus ID(your email) & password. 2. Logout Thecus ID from NAS Thecus ID page. 3. Login with your Thecus ID & password, but the DDNS hostname as you preferred. In brief words: 1...
The N2520 N2560 N4520 N4560 doesn’t link X86 PC have BIOS to manage the power status after power break, but the MB have a jumper at location J16 to configure as default or always on: J16 Pin 1-2 -> Button on (default). J16 Pin 2-3 -> Always on   ------...
How to count NAS BTU Generally Thecus NAS 1W about 4.265BTU/hr (Redundant power 4.2652BTU/hr ), thus we could converter from watt from power supply, also we could found the power supply specification from NAS specification: http://www.thecus.com [http:/...
How to get password of Thecus ID back, If forget the Thecus ID? If forget Thecus ID password, please visit following link and choose FORGET PASSWORD: http://thecusid.thecuslink.com/mythecusid/ [http://thecusid.thecuslink.com/mythecusid/] ------------...
Via Google chrome to initial OS6 system
How to Reset OS6 Admin Password by USBCOPY. A. Arrange an empty USB driver. B. Unzip OS6_restore_admin_pass_by_USBCOPY.zip files to USB root folder. C. Power NAS up as usual, plug USB driver into NAS while NAS power up ready. D. Press USB COPY button f...
How to resolve AFP permission issue, CNID DB error or .AppleDB error. If via AFP access NAS but get AFP permission issue, CNID DB error or .AppleDB error, please try from MAC via FTP or SAMBA access to NAS, if it is working correctly, and should related...
Please refer to attachment How_Windows7_connect_to_VPN_Server_L2TP_IPSec.pdf
IF N2310 HW DAMAGED HOW TO ACCESS DATA AGAIN. (RAID DATA RESCUE) Please kindly assist us doing following steps to update via USB & ADMIN WEB UI "BOTH" for this issue: A-USB Flash Please update N2310 internal MB OS to latest version: http://esupport.t...
IF N2520 N2560 N4520 N4560 HW DAMAGED HOW TO ACCESS DATA AGAIN. (RAID DATA RESCUE) IF HDD & RAID IS HEALTH 1. Please arrange another same model NAS. 2. Via USB upgrade tool upgrade NAS HW to latest version. http://thecus.kayako.com/default_import/Knowle...
IF N4310 HW DAMAGED HOW TO ACCESS DATA AGAIN. (RAID DATA RESCUE) Please kindly assist us doing following steps to update via USB & ADMIN WEB UI "BOTH" for this issue: A-USB Flash Please update N4310 internal MB OS to 828 and then update to 867: N4310 ...
OS6-如何設定THECUS ID與 T-OnTheGo_V1.0.pdf
Help you get through the OS6 configuration issues for most user whom encounted.
Why my NAS Thecus ID / DDNS already in use? If confirm your email been activated but system show Thecus ID / DDNS already in use, it is cause from system preset MAC address for Thecus ID, and you could modify by yourself just need log out Thecus ID from...
Why N2520 N2560 N4520 N4560 XBMC idle take high CPU loading. 1. Configure screen server to NONE or BLACK: SYSTEM -> APPEARANCE -> SCREENSAVER -> SCREENSAVER MODE -> NONE or BLACK. 2. Disable the RSS news feeds: SYSTEM -> APPEARANCE -> SKIN -> SHOW RSS...