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Knowledgebase : Windows Storage Server
WSS FAQ Windows (Storage) Server 2012 R2 Products and Editions Comparison For W8900 W12000 & W16000 please visit following link from Microsoft: http://www.microsoft.com/en-us/download/details.aspx?id=41703&WT.mc_id=rss_alldownloads_all [http://www.mic...
WSS FAQ How to restore WSS/WSSE backup 1. According from Microsoft follwoing link, it is need WSS/WSSE installation media: Restore or repair your server running Windows Server Essentials https://technet.microsoft.com/en-us/library/jj593197(v=ws.11).aspx...
How to access data if NAS out of order or end of life? 1. Contact with your reseller, distributor or Thecus office for RMA request directly. And following reseller/distributor/office link for your reference: http://www.thecus.com/wtb.php http://www.thec...
How to configure NAS boot from DVD or USB driver. W2000 W2000+ W4000 W4000+ W5000 W5000+ 1. Plug USB driver into NAS back panel (black) USB2.0 port, and USB keyboard. 2. Power up NAS & press F2 into BIOS. 3. Config BIOS boot menu booting from USB driver...
How to count NAS BTU Generally Thecus NAS 1W about 4.265BTU/hr (Redundant power 4.2652BTU/hr ), thus we could converter from watt from power supply, also we could found the power supply specification from NAS specification: http://www.thecus.com [http:/...
How to enable BitLocker on Windows Server 2012 R2 http://thesolving.com/storage/how-to-enable-bitlocker-on-windows-server-2012-r2/ [http://thesolving.com/storage/how-to-enable-bitlocker-on-windows-server-2012-r2/]
How to get WSS 2012 R2 standard recovery DVD ISO for W8900 W12000 W16000 1. Please download the recovery ISO from following link: (4.08GB) http://www.thecus.com/Downloads/CD/WSS2012R2forW89_W1216_multiLang.iso * The MS license needs to be purchased sepa...
The W2000 W4000 & W5000 support up to 2GBx2=4GB max, if you need upgrade to 4GB memory, and following items for your refrence: 1. Get compatible DRAM from list http://wss.thecus.com/sp_compatibility.php [http://wss.thecus.com/sp_compatibility.php] -> W400...
CONCEPT: * If N12850 series, N16850 series, W12850 & W16850 unable to boot up. * Power supply is AcBel, please clean CMOS battery & BMC cable. * Please refer to N12850_N16850_W12850_W16850_clean_COMS_BMC_cable_V0.1.pdf
Orbweb.me offline installation The Orbweb.me is new addin app, thus we add on new shipment unit on 2015 Feb, but you could get the app from following 2 ways: 1. Download & install the Orbweb.me host agent from https://orbweb.me/download/ [https://orbweb...
Seagate ST8000AS0002 SMR HDD We afraid this HDD have some difference behavior as like extra long latency, it is difficult for RAID under heady loading or RAID rebuilding, also during file transmitting you could see bandwidth drop even to zero, thus we w...
Upgrade Orbweb.me to v4.0 To upgrade to the new version please do the following: 1. If you are new to Orbweb.me, sign up for an Orbweb.me account from here. 2. Download the latest host software from https://orbweb.me/download/ [https://orbweb.me/downloa...
W2000 SD card reader reinitializes 1.        IF YOU EJECT THE SD CARD BY USING THE “_SAFELY REMOVE HARDWARE & EJECT MEDIA_” TAB LOCATED IN THE BOTTOM RIGHT CORNER OF THE WINDOWS TASK BAR, YOU MAY NEED TO REINITIALIZE THE USB CONTROLLER FROM DEVICE MANAG...
Why WSS WSSE unable boot from HW RAID which create from BIOS? According the user guide doesn't mention to HW or BIOS RAID, and current bundled WSSE OS from Microsoft default as AHCI mode only, if you went to use BIOS RAID mode have to reinstall WSSE OS,...
Can Windows NAS be an AD member, without AD server role? (W2000 W2000+ W4000 W4000+ W5000 W5000+ W5810 W8900 W12000 W16000) The W series Windows NAS (expect W8900 or above model) default as AD server role from Microsoft policy, and one of WSSE 2012 maj...
WSS FAQ Client Computer Backups_V1.1 http://esupport.thecus.com/Knowledgebase/Article/View/563/115/wss-faq-client-computer-backups_v11 [http://esupport.thecus.com/Knowledgebase/Article/View/563/115/wss-faq-client-computer-backups_v11]
WSS FAQ does HDD support hot swap? It is like normal PC & SERVER to support HDD HOT REMOVE & PLUG (but OS HDD), but you must know how to disable & uninstall the HDD from WIndows device manager, as like you current PC. And following link for your refe...
WSS FAQ Does Remote Desktop Services (RDS) need additional license & Client Access License (CAL)? The Remote Desktop Services (RDS) need additional license & Client Access License (CAL) from Microsoft other edition and following link for your reference:...
WSS FAQ Drives detected but unable to see partition or data_V1.2 http://esupport.thecus.com/Knowledgebase/Article/View/571/115/wss-faq-drives-detected-but-unable-to-see-partition-or-data_v12 [http://esupport.thecus.com/Knowledgebase/Article/View/571/115...
The W series NAS base on Windows Server 2012 and following links for your reference: http://blogs.technet.com/b/filecab/archive/2012/12/06/using-the-storage-pools-page-in-server-manager-to-create-storage-spaces.aspx [http://blogs.technet.com/b/filecab/a...
WSS FAQ How to access shared folders from WSS & map network drives without joining Active Directory domain (AD)_V1.1.pdf
WSS FAQ How to add & remove shared folders from WSS_V1.1 http://esupport.thecus.com/Knowledgebase/Article/View/565/115/wss-faq-how-to-add--remove-shared-folders-from-wss_v11 [http://esupport.thecus.com/Knowledgebase/Article/View/565/115/wss-faq-how-to-a...
WSS FAQ How to add, remove & edit permissions for shared folders on WSS_V1.1 http://esupport.thecus.com/Knowledgebase/Article/View/565/115/wss-faq-how-to-add--remove-shared-folders-from-wss_v11 [http://esupport.thecus.com/Knowledgebase/Article/View/565/...
WSS FAQ How to create a server folder shared folder_V1.1 http://esupport.thecus.com/Knowledgebase/Article/View/567/115/wss-faq-how-to-create-a-server-folder--shared-folder_v11 [http://esupport.thecus.com/Knowledgebase/Article/View/567/115/wss-faq-how-to...
WSS FAQ How to create a user account in Active Directory(AD)_V1.1 http://esupport.thecus.com/Knowledgebase/Article/View/568/115/wss-faq-how-to-create-a-user-account-in-active-directoryad_v11 [http://esupport.thecus.com/Knowledgebase/Article/View/568/115...
WSS FAQ How to Import (migrate) a Storage Pool on Another Server Please refer to following link: https://blogs.technet.microsoft.com/askpfeplat/2012/12/24/windows-server-2012-how-to-import-a-storage-pool-on-another-server/ [https://blogs.technet.microso...
WSS FAQ how to remove or disable Windows Certificate Authority (CA) role How to decommission a Windows enterprise certification authority and remove all related objects https://support.microsoft.com/en-us/kb/889250 [https://support.microsoft.com/en-us/k...
WSS FAQ how to remove or disable Windows Server & Windows Server Essential services IF YOU JUST BRING UP A NEW WSSE, THE WSS2012R2 ESSENTIAL HAVE SETUP WIZARD/DASHBOARD TO CREATE AD SERVER, THUS YOU NEED SKIP AND IGNORE THIS WIZARD AND JOIN AD MANUALLY ...
WSS FAQ How to schedule power on & off on W2000(+) W4000(+) & W5000(+). Please download enclsoed file: "WSS FAQ-How_to_schedule_power_on_&_off_on_W2000(+)_W4000(+)_&_W5000(+).pdf"
WSS FAQ How to update BIOS for W2000 W2000+ W4000 W4000+ W5000 W5000+ W5810 W2000 W2000+ W4000 W4000+ W5000 W5000+ 1. Make a DOS bootable USB driver from https://rufus.akeo.ie/ [https://rufus.akeo.ie/] 2. Download and unzip onto USB driver from http:/...
WSS FAQ Remote Desktop Protocol disconnecting after Windows Update_RDP_V1.1.pdf http://esupport.thecus.com/Knowledgebase/Article/View/569/115/wss-faq-remote-desktop-protocol-disconnecting-after-windows-update_rdp_v11 [http://esupport.thecus.com/Knowledg...
WSS FAQ System unable to repair Parity Virtual Disk_V1.2 http://esupport.thecus.com/Knowledgebase/Article/View/570/115/wss-faq-system-unable-to-repair-parity-virtual-disk_v12 [http://esupport.thecus.com/Knowledgebase/Article/View/570/115/wss-faq-system-...
WSS FAQ Who to get Windows info let we check for you Please collect info & log file from msinfo32 & wevtutil total 4 files let we check for you msinfo.txt Application.evtx System System.evtx HardwareEvents.evtx 1. GET SYSTEM INFORMATION FROM MSINFO32...
WSS FAQ Why I cannot activate WSS 2012 R2 Essentials from W2000 W4000 W5000 Under some condition unable to activate successfully, and following suggestion for your reference: 1. Some early version 36 country languages build in unit could have this iss...
WSS FAQ: Why WOL work from hibernation, but power off (S5)? Due W2000 base on Intel 82574L LAN chip, which Intel announced only inbox driver under WSS2012R2 Essential, thus it is support the WOL under hibernation, but power off (S5).
WSS W2000(+)/W2810PRO/W4000(+)/W4810/W5000(+)/W5810 support Orbweb.me? Yes, WSS W2000(+)/W2810PRO/W4000(+)/W4810/W5000(+)/W5810 support Orbweb.me. The Orbweb.me is new addin app, thus we add on new shipment unit on 2015 Feb, but you could get the app fr...
WSS W2000/W2000+/W2810PRO/W4000/W4000+/W4810/W5000/W5000+/W5810 how to recovery to factory default HDD/SSD/SSHD content by ISO file? (ALL DATA WILL BE ERASE!!) The default version included with 36/9/5 country languages pack thus would take high disk usa...
WSS W2000/W4000/W2000+/W4000+/W5810 Why 60G SSD, W5000/W5000+ in 500GB SSHD but have 31.9GB (3x.GB) volume usable? The 31.9G (3x.GB) just system default, and leave the option for user to decide to make 2nd partition on SSD or extent 31.9G (3x.GB) to big...
WSS W2000/W4000/W5000/W8900/W12000/W16000 how to found the Winodows license key?W2000/W4000/W5000 bundle with WSS 2012 R2 ESSENTIAL, and the license stick on the top cover. W8900/W12000/W12000 preinstall WSS but without license key, it is need to purchase...