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If NAS unable boot into system or no display from VGA or HDMI
Posted by Yvon Lei on 18 July 2016 23:53

If NAS unable boot into system or no display from VGA or HDMI, please check following possible causes:

1. Since power up without any light up, could be Power Supply Unit or related parts need replacement or RMA service. (Should have no display or video out)

2. Since power up should have a BIOS ready beep in 10 second, if without this BIOS ready beep means NAS motherboard need RMA service. (Should have no display or video out)

3. Since power up have a BIOS ready beep in 10 second which means mother board should be fine, but can't found suitable driver to boot (NAS:DOM chip or W-series:2.5'HDD/SSHD), please press F2 or DEL get into BIOS configure page to ensure the the boot driver been detected and assigned to 1st boot priority. If BIOS unable to found the boot device that could be DOM chip or 2.5'HDD/SSHD need RMA service to check or replacement.

4. Since power up have a BIOS ready beep in 10 second, NAS booting but hange at halfway, please boot NAS up without HDD, since able to login NAS ADMIN WEB interface and plug all HDDs into NAS with 10 sec. interval each, until all HDD detected from NAS HDD information page, please download CONF.BIN let we check for you.

How to download CONF.BIN file:

N2310/N4310/N2520/N2560/N4520/N4560 can be download from NAS ADMIN WEB IU->left upper corner have a GEAR icon->SYSTEM MANAGEMENT->CONFIG MGMT->DOWNLOAD.

Rest of NAS model can be downloaded from [System Management/ Config Mgmt] and then press [Download] button.

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