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How to confirm N2520 N2560 N4520 N4560 & N2310 OS6 NAS able to get the update?
Posted by Yvon Lei on 15 December 2013 23:53

How to confirm N2520 N2560 N4520 N4560 OS6 NAS able to get the update?

****************If it is OS6.build_168~176 (N2520 N2560 N4520 N4560)****************
1. Please confirm your PC or NAS able to get correct IP from download.thecuslink.com and IP should be 218.161.8.104.

2. If NAS & your PC with same DNS, we coudld check it from your PC:
A. Windows key + R, would have a dialog and type "cmd" + enter.
B. Under DOS prompt type=>"ping download.thecuslink.com"

C:\>ping download.thecuslink.com
Pinging download.thecuslink.com [218.161.8.104] with 32 bytes of data:

C. Systsem response "download.thecuslink.com [218.161.8.104]" means your PC have to reach correctly, if NAS & PC with same DNS configuration, and NAS should get the update correctly.


****************If it is OS6.build_176 and above (N2520 N2560 N4520 N4560 & N2310)****************
1. Please confirm your PC or NAS able to get correct IP from ftp.thecus.com and IP should be 108.167.136.136.

2. If NAS & your PC with same DNS, we coudld check it from your PC:
A. Windows key + R, would have a dialog and type "cmd" + enter.
B. Under DOS prompt type=>"ping ftp.thecus.com"

C:\>ping ftp.thecus.com
Pinging ftp.thecus.com [108.167.136.136] with 32 bytes of data:

C. Systsem response "ftp.thecus.com [108.167.136.136]" means your PC have to reach correctly, if NAS & PC with same DNS configuration, and NAS should get the update correctly.

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